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Southwest Airlines Flight 1380 passengers receive $5000

 article about southwest airlines passengers receive $5000 and $1000 voucher
2018-04-20 03:10:33
Southwest Airlines Flight 1380 passengers, or at least some of them, have received a check for $5000 after experiencing an engine failure that ended with emergency landing in Philadelphia.

The accident happened on a flight from NYC to Dallas when one of the plane engines blew, which also caused the breaking of one of the plane's windows. The broken window left one passenger dead.

The airline sent a letter to everyone who had been aboard the flight and expressed its apologies after the accident. According to CNN the letter also contained a check for $5000, which at three people aboard the flight have confirmed they received.

"We value you as our customer and hope you will allow us another opportunity to restore your confidence in Southwest as the airline you can count on for your travel needs. In this spirit, we are sending you a check in the amount of $5,000 to cover any of your immediate financial needs," the letter said. Additionally the Airlines also gave the passengers a voucher for $1000.

It's not known yet why the plane's engine blew up. The airline said that the same engine had undergone a visual inspection just two days ago.

NTSB Robert Sumwalt said that "I know people would want answers right away. We would do a very methodical investigation. Right now, we just want to document everything that we can."




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