The technological revolution has electronics manufacturers out doing
each other almost on a daily basis. What is the best and fastest today
will be ancient technology tomorrow. It is a global game of 'King of
The Hill.' Who is the best? Who offers more for less? Who can get it
done the fastest? Electronics manufacturers are at war with one another
and we reap the benefits of it and, at the same time, we are also
casualties of that war.Companies are downsizing because
technology now does a job that a person once did. Good bye to the age
old concept of people serving every function within a company.
Consumers demand more for less, and the only way for companies to
answer that call is to stay competitive by saving money and to fatten
up the bottom line. This usually means a company must reduce it’s
manpower as an effort to achieve this goal.
Still, with all of
what today’s technological advancements have to offer, there are some
areas that need improving, such as the automated phone system. I really
get annoyed with some of these systems. They bombard you with a vast
array of options and menus to choose from. "If you would like to speak
to a customer service representative, please press one now." Beep. "I’m
sorry, but no humans work here. Please choose another option." Beep.
"I’m sorry, but that option is not offered. Please try again." Beep,
beep, beep... "You seem aggravated and this system isn’t designed to
address that. Please call back later when you aren’t so hostile."
Doesn’t anyone just answer the phone anymore?
I also get
annoyed with the pre-screening that some of these automated phone
systems do. They ask for your phone number and when you are able to
speak to a real life person, the person asks for your phone number
again. What was the point in the system asking me for my phone number
if it didn’t do the live person any good? Should I be expecting this
automated system to call me someday and say "Hi, Mike. How’s the wife
and kids? If they are fine, please press one now"...
Don’t you
just love it when the automated phone system keeps you on hold for a
lengthy amount of time. A recorded voice, finally, interrupts the
elevator music and says, "Please continue to hold. We’ll be with you
shortly. If you would like to continue to hold, please press one now."
The voice encourages you the way a Lamaze Coach encourages a woman
giving birth: "Okay. Just a little longer now. You’re doing great.
Breathe. Breathe. Okay, now push..."
Soon we’ll all be living
like the Jetsons and everything in our lives will be automated. Rosie
the Robot will be serving up your favorite dish while Astro embarrasses
you by licking himself in front of company. The future won’t be all
bad, though. You’ll be able to drive a flying car to work and tell Mr.
Spacely to kiss Uranus.
Well I have kept you away long enough
from all of the advancements in technology that occured while you read
this article. Hell, by now a machine is probably finishing this article
for me. Have a great week and keep reading The Cheers.
If you enjoyed this article, please press one now....
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