I couldn't agree with you more, Melissa. I, too, prefer a human being to a machine. You never know how one conversation may make a difference in your life or theirs. Well said!
I think people should boycott self-checkout. Every time I go to it takes me longer to get out then waiting online for a live person I think we are getting to use to automation its getting to the point were machines will take over. Remember |”terminator” where machines take over at the rate its going we might be calling back on Arnold to save us again.